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Technical Help

Get instructions and system requirements for ECC's services and other third-party products. Access most of these resources, whether you are on-campus or off-campus.

Get help with commonly used services.

  • The portal offers features that help you conveniently navigate ECC resources and systems in one easy-to-use location!

  • The lab is a valuable hub for accessing specific software applications essential for coursework. The lab is equipped with the latest technology, providing a streamlined, accessible resource for research, coursework, and collaboration.

  • Desire2Learn (D2L) Brightspace is the course management system used by ECC to deliver online and hybrid classes. It also enhances many face-to-face courses and offers a high-quality academic experience that can include integrated librarians, tutors, and more.

  • Gain access to your employee and student email accounts.

  • The Elgin Community College engagement app helps you stay connected. Check out upcoming student activities, view your course schedule, access important phone numbers, and more!

Account Maintenance

Forgot Your User ID or Your Password?

You can reset your password or update your security questions to add additional security when accessing your account.

Manage My Account

Contact

First Stop

Hours
Monday through Thursday: 8 am to 7 pm
Friday: 8 am to 4 pm

Contact

D2L Technical Help

Building C, Room C210
847-214-7620
d2lhelpdesk@elgin.edu

Hours
Monday through Thursday: 8 am to 5 pm
Friday: 8 am to 4:30 pm