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Technical Help

Get instructions and system requirements for ECC's services and other third-party products. Access most of these resources, whether you are on-campus or off-campus.

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Get help with commonly used services.

AccessECC Portal

The portal provides features that enable you to navigate ECC resources and systems in one easy-to-use location conveniently.

Account Maintenance

Retrieve your User ID, student ID, or employee ID, and reset your password.

Computer Labs

The lab is a valuable hub for accessing specific software applications essential for coursework. Equipped with the latest technology, it provides a streamlined and accessible resource for research, coursework, and collaboration.

Desire2Learn (D2L)

This page provides quick assistance with logging in, checking your system, understanding browser and tech requirements, and making your course accessible.

ECC Email

ECC employee and student information.

Google® 2-Step Verification

Multi-factor authentication to improve account security.

Google Meet

Google Meet® is available through the Student G (Google) Suite. It is designed to accommodate dozens of people joining the same virtual meeting and speaking or sharing videos from anywhere with Internet access.

Microsoft 365®

Microsoft 365 is a collection of cloud-based productivity and collaboration tools developed by Microsoft. All active employees and students can access their Microsoft 365 accounts.

MyApplication Account

The following steps will guide you through setting up your MyApplication account with Elgin Community College.

MyECC Experience

The engagement app for Elgin Community College connects you to fun stuff on campus and all college systems.

Rave Alert

Elgin Community College partners with Rave Mobile Safety to offer an emergency notification system called 'Rave Alert' to deliver reliable emergency text and email messages to employees and students whenever there is an emergency or safety issue for the campus community.

Remote Hub

ECC provides tools and support for learning on the go.

Reset Your Password

Learn how to retrieve your password or reset it if you’ve forgotten it or need to update it.

Wireless Internet

Information on On-Campus and Off-Campus Wi-Fi.

Account Maintenance

Forgot Your User ID or Your Password?

You can reset your password or update your security questions to add an extra layer of security when accessing your account.

Manage My Account

Contact

First Stop

Hours
Monday through Thursday: 8 am to 7 pm
Friday: 8 am to 4 pm

Contact

D2L Technical Help

Building C, Room C210
847-214-7620

Hours
Monday through Thursday: 8 am to 5 pm
Friday: 8 am to 4:30 pm