Technical Help
Get instructions and system requirements for ECC's services and other third-party products. Access most of these resources, whether you are on-campus or off-campus.
Search This Page
Get help with commonly used services.
AccessECC Portal
The portal provides features that enable you to navigate ECC resources and systems in one easy-to-use location conveniently.
Account Maintenance
Retrieve your User ID, student ID, or employee ID, and reset your password.
Computer Labs
The lab is a valuable hub for accessing specific software applications essential for coursework. Equipped with the latest technology, it provides a streamlined and accessible resource for research, coursework, and collaboration.
Desire2Learn (D2L)
This page provides quick assistance with logging in, checking your system, understanding browser and tech requirements, and making your course accessible.
Google® 2-Step Verification
Multi-factor authentication to improve account security.
Google Meet
Google Meet® is available through the Student G (Google) Suite. It is designed to accommodate dozens of people joining the same virtual meeting and speaking or sharing videos from anywhere with Internet access.
Microsoft 365®
Microsoft 365 is a collection of cloud-based productivity and collaboration tools developed by Microsoft. All active employees and students can access their Microsoft 365 accounts.
MyApplication Account
The following steps will guide you through setting up your MyApplication account with Elgin Community College.
MyECC Experience
The engagement app for Elgin Community College connects you to fun stuff on campus and all college systems.
Rave Alert
Elgin Community College partners with Rave Mobile Safety to offer an emergency notification system called 'Rave Alert' to deliver reliable emergency text and email messages to employees and students whenever there is an emergency or safety issue for the campus community.
Reset Your Password
Learn how to retrieve your password or reset it if you’ve forgotten it or need to update it.
Account Maintenance
Forgot Your User ID or Your Password?
You can reset your password or update your security questions to add an extra layer of security when accessing your account.
Contact
First Stop
Building A, Room A100
847-214-7570
accessecc@elgin.edu
Hours
Monday through Thursday: 8 am to 7 pm
Friday: 8 am to 4 pm
Contact
D2L Technical Help
Building C, Room C210
847-214-7620
Hours
Monday through Thursday: 8 am to 5 pm
Friday: 8 am to 4:30 pm