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First Stop

Students in hallway near the first stop desk.

Technical Enrollment Facilitators will be available to assist with technical issues you may experience on the AccessECC Portal. Please get in touch with the helpline by email at or call 847-214-7570 for assistance with technical issues, including but not limited to the following:

Get help with...

  • The portal offers features that help you conveniently navigate ECC resources and systems in one easy-to-use location!

  • You can retrieve and reset your password or update your security questions to establish an extra level of security for accessing your login information.

  • Check for Prerequisites

    Prerequisites must be satisfied before registering for classes. Complete the Prerequisite Approval Request Form - PDF

  • Your ECC transcript is the official record of your academic experience here, including the courses you attempted and the grades you earned.

  • Refunds are contingent on a student formally withdrawing from a course(s); the amount is determined by when a student officially withdraws.

  • ECC offers payment plans as convenient ways to budget your educational expenses. They are not loan programs. No interest or finance charges are assessed.

  • Use the District 509 map to get general information about where your address resides and see if you're an in-district or out-of-district resident. More information can be found in the related Administrative Procedure Student Residency 4.102.

Account Maintenance

Forgot Your User ID or Your Password?

You can reset your password or update your security questions to add additional security when accessing your account.

Manage My Account


First Stop

Building A, Room A100

Monday through Thursday: 8 am to 7 pm
Friday: 8 am to 4 pm